Mid-America Regional Council Transportation Department

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contact Stewart Nelson
at 816/474-4240.

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MARC Home > Transportation Department > Regional Initiatives > Special Transportation > Aging Transportation Program

Aging Transportation Program

REQUEST FOR PROPOSALS

SFY 2011 Aging Transportation Services RFP (pdf)

SFY 2010 Transportation Contractors (pdf)

SFY 2010 Transportation Contracts Summary (pdf)

RESOURCES

Aging Service Areas
and Maps
(1.2MB, pdf)
Boundaries of transportation service geographical areas

Policies and Procedures Manual for Contractors (4.3MB, pdf)

Site Transportation Persons (pdf)

Site Transportation Meals (pdf)

Special Transportation Reserved (pdf)

Special Transportation Lift/Ramp (pdf)

Missouri Code of State Regulations (pdf)
19 CSR 15-7.040 Transportation Service Standards

Contributions and Project Income (pdf)

Client Feedback and Grievance Procedures (pdf)

Physician Statements:
- Lift/Ramp Services (pdf)
- Reserved Services (pdf)

 

MARC LINKS

Special Transportation
Meeting the transit needs of the region's special populations

Smart Moves
Regional transit plan

Department of Aging Services

Aging Services Useful Links

COMMITTEE
Special Transportation-Job Access Partnership

Program description
Potential contractors
Solicitation process
Proposal evaluation and selection

Program description

There are four area agencies on aging in the metro Kansas City region: Johnson County Area Agency on Aging, Miami County (East Central Kansas Area Agency on Aging), Wyandotte/Leavenworth County Area Agency on Aging, and MARC's Department of Aging Services — which serves Cass, Clay, Jackson, Platte and Ray counties in Missouri. The Missouri side of the metro area is divided into 16 geographical areas designated A through N. MARC provides transportation services to eligible individuals by soliciting and contracting with transportation providers in each geographical area.

Policies and Procedures Manual Appendix 5: Aging Service Areas and Maps (1.2MB, pdf)

Federal funding for MARC's Aging Transportation Program is provided by Title III of the Older Americans Act, Missouri Elderly and Handicapped Transportation Assistance Program (MEHTAP), Missouri general revenue funds and the Social Services Block Grant. To receive federal funds, all Missouri area agencies on aging must develop and submit an area plan, which is mandated by the Older Americans Act and is approved by the Missouri Division of Senior Services.

MARC's transportation program contracts each fiscal year with providers that offer transportation services for the aging and persons with disabilities over age 18 in the following categories:

  • Site Transportation Persons (pdf)
    Pre-arranged service to take an individual or groups of persons from an origin (e.g., home or senior center) to a destination (e.g., home or senior center) on a regular schedule or as agreed upon by MARC and the contractor.
  • Site Transportation Meals (pdf)
    Pre-arrangement for delivery of prepared meals from a senior center to the homes of clients.
  • Special Transportation Reserved (pdf)
    Provide non-lift equipped transportation at a person's request (e.g., from home to doctor, from grocery shopping to home, etc.).
  • Special Transportation Lift/Ramp (pdf)
    Provide Lift/Ramp Equipped vehicles at a person's request (e.g., from home to doctor, from grocery shopping to home, etc.). Trips to and from senior centers in accessible vehicles are eligible.
  • Coordinated Non-Urban Transportation
    Consolidate multiple funding sources administered by MARC into a single contracting entity. This category combines into one operation all of the above-mentioned transportation categories. MARC will control the operation of this program throughout the contract year.

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Potential contractors

Entities that meet the following requirements may submit proposals to provide aging transportation services within MARC boundaries in Missouri:

  • A corporate entity eligible to do business in Missouri.
  • An agency or organization that has current licenses and/or permits for proposed services.
  • A facility to be used in the delivery of services must meet Americans with Disabilities Act (ADA) accessibility requirements.
  • An organization that has developed and implemented programs for compliance with federal and state regulations for equal opportunity, drug-free workplace and ADA.
  • An organization that has at least two years of corporate experience in providing services to the target population.

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Solicitation process

MARC is conducting a funding round for aging transportation services in the Missouri counties of Cass, Clay, Jackson, Platte and Ray for SFY 2011 (July 1, 2010, through June 30, 2011). The deadline to submit sealed proposals is 12 noon on March 1, 2010.

SFY 2011 Aging Transportation Services RFP (pdf)

Representatives of each agency submitting an accepted proposal will be invited to a public meeting on March 10 at 9 a.m. at the MARC offices to make an oral presentation on its proposal and respond to questions and comments. Members of the Special Transportation-Job Access Partnership (ST-JAP), the MARC Commission on Aging (COA), representatives of service recipients and members of the general public may attend.

A specially appointed committee made up of COA and STAC members will review the presentations and may award points or make other recommendations. The scores will be summed and submitted to the Commission on Aging. The Commission on Aging will review the information and committee recommendations, and forward its recommendations to the MARC Board of Directors on April 27, 2010.

DATE ACTIVITY
January 29 Release of SFY 2011 Request for Proposal documents
March 1 Proposals due no later than 12 noon
March 10  Public forum (oral presentations made by transportation respondents)
April 14 Commission on Aging meeting (recommendation of tentative contractor list)
April 27 MARC Board of Directors (authorization of tentative contractor list)
May 4 Appeals deadline
May 5-12 Appeals panel convened (if necessary)
May 12 Commission on Aging meeting (final contractor recommendations)
May 25 MARC Board (final contract authorizations)
July 1 Beginning of SFY 2011 contract year

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Proposal evaluation and selection

A committee made up of Special Transportation–Job Access Partnership and Community Services Policy Committee members will review and rank submitted proposals. The scores, which represent one piece of information in the evaluation process, will be submitted to the Commission on Aging. The Commission on Aging will review this information and forward final recommendations to the MARC Board of Directors.

In addition to the overall price of service, the following factors will also be evaluated:

  • Past performance records in providing services to MARC;
  • The women and minority business (Disadvantaged Business Enterprise) goals of MARC;
  • The financial condition and management capacity of the respondent according to the most recent audit, the Internal Revenue Service and/or other documentation;
  • Preferences of participants expressed in monitoring reports and committee reviews;
  • The goals of MARC, as stated in the Area Plan;
  • Conformance to service standards stated in the proposal package; and
  • The extent to which the respondent's programs can be coordinated with other services provided by the respondent, community-based local organizations or related local governments.

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Kansas City, MO 64105
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